Frequently Asked Questions

Just head to our website, choose your product, hit “Add to Cart,” and complete checkout with your shipping and payment details. That’s it!

If your order hasn’t been shipped yet, we’ll gladly help you modify or cancel it. Just reach out to our support team as soon as possible.

We offer limited-time discounts and bundle deals. Keep an eye on our website and follow us on social media to catch the latest offers.

Currently, UpperPump is only sold on our official website to ensure authenticity and warranty coverage.

We usually process and ship all orders within 1–2 business days.

Domestic orders are typically delivered within 4–7 working days. International orders may take 6–10 working days.

Yes! We offer worldwide shipping.

Tracking information may take 24–48 hours to update after your order is shipped. Also, please check all your email folders including Promotions, Updates, or Spam as the tracking email might land there.

Once your order ships, we’ll send you a tracking link via email or SMS. You can check the status anytime in real time.

Or simply visit: upperpump.com/apps/track123

Returns are accepted within 7 days of delivery for unused, unopened products in original packaging.

Please send us photos within 48 hours of delivery. We’ll offer a replacement or refund based on the issue.

We've made it easy for you! Visit our How to Use page to access step-by-step instructions, video demos, and full workout routines. Whether you're a beginner or experienced,

you'll find everything you need to start training effectively. You can also follow us on Instagram and YouTube for regular workout tips and new challenges!

Absolutely. It’s designed for all fitness levels with a low learning curve.

Yes! UpperPump is unisex and designed to support all body types and fitness levels, whether you're just starting out or already active.

4–6 times a week is ideal for visible results. Make sure to rest in between for muscle recovery.

Definitely. UpperPump works great as an add-on to your existing routine.

It supports both, depending on intensity and consistency. It's great for resistance training, toning, and endurance.

Please consult your physician before use if you have any injuries or chronic conditions.

UpperPump is safe for users of all ages and body types. There are no strict age or weight limits what matters is how you use it.

Wipe with a damp cloth and mild soap. Avoid harsh chemicals or machine washing.

Store in a dry place, away from direct sunlight and heat to prevent material damage.

Yes! UpperPump is lightweight, compact, and easy to disassemble, making it perfect for home, office, or travel workouts.

With proper care and regular use, UpperPump is built to last several years.